Frequently Asked Questions

How many other people will be on our tour?

  • We have a maximum of 6 participants.  3 Couples travelling together may form their own group and therefore a tailored itinerary to suit your party’s needs. Additionally, solo travellers are welcome, see further details below or contact Susan for details.

    Do you take children?

  • Our tours are exclusively designed for adults and NOT suitable for children. Thank you for your understanding.

    What’s included in my tour?

  • Prices are quoted per person in Euros. If you are a solo traveller, a single supplement may apply for your room. Contact Susan for more details.

  • Accommodation including all linen

  • Private Transfer to and from Avignon TGV Train Station

  • Breakfast every day

  • Lunch & Dinner unless Noted ‘on your own’

  • Local private ground transport

  • Admission to attractions mentioned on final itinerary

  • Wine and Beer at meals where stated

  • Your hosts - Susan & Brendan and Local guide Julie

What’s not included?

  • Airfares

  • Train Fares

  • Visas

  • Personal expenses

  • Personal items

  • Meals noted “on your own”

  • Additional alcohol and drinks where stated

  • Last minute excursions added on to itinerary

  • Trip insurance

    Where is our accommodation?

  • Accommodation is in our 830 Year Old home in the medieval village of Mazan. No need to be packing and unpacking. Each queen suite has its own bathroom, kitchenette or tea/coffee making provisions and sitting area. Two suites have separate lounges. Perfect for relaxing on your own, or gather in the ground floor salon, library, sunroom or courtyard. We have modern conveniences including Wifi. Mazan is located in the Vaucluse department in the Provence-Alpes-Cote d’Azur Region of France.

    What Region will be travelling in?

  • Our tours are conducted in the Vaucluse and Luberon Regions of Provence France.

    Does the village of Mazan have amenities?

  • Our village of Mazan has two fabulous Boulangeries, several cafe’s, pizza, Thai Vietnamese Restaurant, two Pharmacies, Doctor, Post Office, Laundromat, Florist, Scooter Hire, Bike Hire, Several Bars, Newsagents, Local Farmers Market, Local Produce Store, Super U and ATM’s.

    What kind of vehicle do we travel in?

  • A latest model 9 seater luxury mini van.

    How far are the destinations from Mazan?

  • On average, each of the locations are no more than 45 minutes from our home, thereby more time is available at each location.

    What payment method do you accept?

  • All payments are made via PayPal. Our tour prices are in Euros. A 50% deposit is required at the time of booking. Cancellation for a full refund 120 days prior, less service fee of 10%. Invoices are sent via PayPal. Balance payment is required 60 days prior. A minimum of 4 guests are required for a tour to take place. If numbers are not obtained for that tour, a full refund will be issued. Please note: Full Comprehensive International Travel Insurance must be taken out at the time of booking. See below.

    Do I need Travel Insurance?

  • Full Comprehensive International Travel Insurance is compulsory and must be taken out at the time of booking. We recommend 1Cover and Covermore, however please seek independent advise that best suits your needs.

    Can a specific tour be catered for if we are 6 people travelling together?

  • Absolutely, our flexibility allows us to tailor-make itineraries to suit your interests, whether you're captivated by local markets, charming villages, renowned wineries, rich cultural experiences, or historic sites. Depending on the group combination and needs, we not only have the flexibility to accommodate in our home, but in a neighbouring property. Please contact Susan to discuss.

    Do you cater for SoloWomen?

  • Yes absolutely! We can accommodate specifically tailored groups. This is a wonderful way to meet like-minded women and create fabulous connections and bonds. We can provide private rooms and bathrooms for all solo travellers staying in both our home and a neighbouring property. Please contact Susan to discuss in detail.

    Do I need a Visa for France?

  • Tourist Visa’s will be required for France from mid year 2025, official date has not been set yet. Please ensure you check your local Countries requirements before travelling. Visa’s must be obtained from your Country PRIOR to departure and in most cases can be done online. Ensure your Passport has more than 6 months remaining in order to travel.

    What Language is spoken?

  • We are English speakers, therefore the tours are conducted in English. Julie speaks fluent French thereby no need to worry about French translation.

    Does the Accommodation have Stairs?

  • Yes. As our home is 13th Century, it has a wide central staircase. All our suites are on different levels that run off the central staircase. Please contact Susan to discuss if you have concerns about mobility and stairs, as the property is not suitable for wheelchairs.

    Can I make my own way to Mazan instead of the Avignon TGV?

  • Of course! Many of our guests prefer to drive directly to our home in Mazan. We offer the Avignon TGV pick-up option because it’s a convenient 3-hour train ride from Paris and Nice, and some guests prefer not to navigate French roads.

    Why Choose Us?

  • Choose us for your small group tour of Provence, where our flexibility allows us to tailor-make itineraries to suit your interests, whether you're captivated by local markets, charming villages, renowned wineries, rich cultural experiences, or historic sites.

  • Intimate Groups: Small tours of up to six people for a personalised experience.

  • Local Expertise: Knowledgeable hosts passionate about Provence.

  • Historic Accommodation: Stay in a  history filled 830-year-old house with modern comforts without packing and unpacking.

  • Convenient Exploration: All destinations within a 45-minute drive.

  • Authentic Experiences: Live like a local in a charming French village.

  • Ability for a Tailor made Experience: Tours can be tailor made and flexible.

    Can I FaceTime to discuss?

  • Absolutely! Contact Susan to arrange a suitable time for a FaceTime, WhatsApp or simply a phone call.

    If you don’t find the answer to your tour related questions, please contact Susan below and she will answer asap!